Locations for Lights
Cleaning Concerns
Light Bulbs
Materials Details
Mica
Exterior Applications & Safety
Dark Sky Applications
UL Listing
Patina Finishes
Availabilty
Installation
Customization
Payment
Shipping Costs
Production Timeline
Rush Orders
Phone Orders
Professional Rates
Retailers
What is an appropriate location for Santa Fe Metal Design Lights?
Santa Fe Metal Design creates artist-designed lights appropriate for interior & exterior use. We have designed lights for both commercial & residential applications. They enhance the environment of any space, indoors or out.
How do I clean my light fixtures without damaging the finish?
To keep your Santa Fe Metal Design lights looking new, we recommend cleaning them regularly of dust & debris with a soft clean cloth. For stubborn debris, use a damp soft clean cloth. The finish, while suitable and safe for outdoors, should not be exposed to aggressive cleaning agents.
What kind of light bulb should I use in my light?
We use a medium 120V base in most of our lights. You may use up to a 150
Watt incandescent bulb (TYPE A for interior or PAR23 for exterior). We
recommend using a lower wattage for a softer lighting effect. To download
a PDF with specifications for a specific light fixture, click on the style
you like and then click on the “download a PDF link. Always check
the label on the light fixture itself for the maximum wattage light bulb.
Santa Fe Metal Design is not responsible for damages caused by the use
of incorrect bulbs.
What materials are the lights made of?
Our lights are made of the highest quality Copper or Tin. Some of our lights incorporate panels of Mica in the design.
What is a Mica Panel & is it safe to have on a light fixture?
Mica is a naturally occurring translucent group of minerals that filter
light in a soft & elegant way. It is cut into very thin layers to
allow a glow of light through the material. Mica sheets are resilient,
reflective, refractive, dielectric, chemically inert, insulating, lightweight,
and hydrophilic. Mica is stable when exposed to electricity, light, moisture,
and extreme temperatures.
Are the lights safe for exterior use?
Yes. Please specify during the checkout process if they are to be used
outdoors by selecting “exterior.” We will install appropriate
exterior sockets & if requested, we can attach a plexi-glass cap to
protect the fixture from rain & snow. The patina finish of the light
is safe for exterior use.
Can your lights be made appropriate for “dark-sky” communities?
Yes. Please select "Dark Sky Copper Cap" from the "Exterior
Light Cap" popdown menu when ordering online and we will custom-fit
them to the lights to keep the light from shining upward at no extra charge.
What does UL listed mean?
Underwriters Laboratories Inc. (UL) is an independent, not-for-profit product safety certification organization that has been testing products and writing Standards for Safety for over a century. Our lights are tested and approved by UL. You can learn more about UL Listing at Underwriters Labratories.
How do I choose a patina for the lights I have selected?
Please select a finish from our patina page,
and specify during the checkout process which hand-applied patina you
have selected. If you prefer, we are happy to send you a sample kit of
our patinas to help you select the right finish for your lights. To receive
the sample kit, we require a credit card deposit of $25 that will be deducted
from the cost of your order. Please call us at 505.438.3857 to request
your patina kit.
Where else are these light designs available?
All lights on this site are © & TM 2007 Santa Fe Metal Design,
Inc. We sell our lights directly to customers via this website and from
our showroom in Santa Fe, NM. Our lights are available at select upscale
retailers in the USA, but are not available through any large or discount
retailer. We view our lights as works of art. They are hand-made with
care, and distributed only in a small specialty market.
How are my lights installed?
Santa Fe Metal Design does not install lights for customers. We recommend
hiring a licensed electrician from your community to install our lights
properly and in accordance with regulations.
Can I customize the size or design of a light?
Yes. Because Santa Fe Metal Design is a small artist-run studio, we are
happy to accommodate custom orders and sizing. Please call us at 505.438.3857
to discuss placing your custom order today.
How should I pay for my order?
We have a Secure Socket Layer (SSL) that we use to transport your sensitive
credit-card information online. You may pay online through our SSL checkout
using Visa, Master Card, Discover, or American Express. If you prefer
to prepay by check or place your credit card order via phone, please call
us at 505.438.3857.
How much is shipping?
Shipping is charged based on a sliding scale that varies according to size & weight. Shipping usually is approximately 9% of the total cost of the order. To that shipping cost we add a handling fee of $6 per light for the careful packaging our lights require.
After I order my lights, how long until I receive them?
Once you have placed your online or phone order, we ask that you allow 4 to 6 weeks for the arrival of your custom lights. Our craftsmen pay exquisite attention to detail in the construction and finishing of our lights. Because our lights are art-pieces and not mass-produced, we take a little more time than your average online order.
Can I have a rush put on my order to receive it faster?
Yes. If you would like to rush your order, please call us at 505.438.3857
before placing the order online. This way we can check our production
schedule and confirm that we can accommodate your rush order. There is
a rush charge of $20 per light added to the order, plus any additional
shipping charges.
Can I still order from you if I don’t want to place my order on the internet?
Yes. We do have an SSL license (secure socket layer) for processing your
online order with the highest security, but if you would prefer to order
by phone, please call our office at 505.438.3857 to place your order.
We can accept pre-payment by check or can take a credit card number over
the phone.
If I am a designer/architect/contractor, can I purchase Santa Fe Metal Design Lights at a professional courtesy rate?
Yes. We have special pricing for industry professionals. Please call us at 505.438.3857 to receive the appropriate pricelist. We will request information that shows that you are registered and practicing in the industry before processing orders at the professional rate.
RETAILERS
How can I become a retailer for Santa Fe Metal Design Lights?
If you are interested in carrying our lighting line in your Interior Design
or Lighting showroom, please call us at 505.438.3857 to discuss details
and receive information about being a wholesale customer.
